DOG HOTEL
At the K-9 Wellness Center, your dog’s comfort, safety, and happiness come first. We’ve designed our hotel suites to feel calm, clean, and homey—so your dog can relax while you’re away. Each suite is private, climate-controlled, and outfitted with cozy bedding, giving your pup a quiet place to unwind after playtime.
Our caring staff takes time to get to know every guest, making sure routines stay familiar and comfort levels stay high. Whether your dog loves to stretch out in a spacious suite or snuggle up in a smaller one, we’re here to make their stay feel like a home away from home.
Please take a little bit of time to review the information below about our hotel program, including our requirements for all dogs staying with us.
GIVE YOUR DOG A STAY THAT FEELS LIKE HOME
DOG SUITES + PRICING
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Our Large Suite gives big dogs plenty of room to relax and feel at home. Each 9’ x 9’ suite includes a full-size bed, making it perfect for larger breeds (80+ lbs) or for multiple dogs who like to stay together. With lots of space to stretch out and a calm, private setting, your dog will rest easy while in our care.
$95.00 per night
$60.00 per night each additional dog in same room*
*only dogs that live together are allowed to share rooms
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The Junior Suite offers a comfortable 4’ x 8.5’ space that’s great for up to two medium-sized dogs (40–80 lbs) or a small pack of up to three little ones (under 30 lbs). Each room includes a soft 4’ x 3’ bed and plenty of space for your dog to relax between playtimes. It’s a great balance of comfort, room, and coziness.
$80.00 per night
$60.00 per night each additional dog in same room*
*only dogs that live together are allowed to share rooms
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Our Mini Suite is designed with small dogs in mind—those under 30 lbs or pairs under 20 lbs each. The 4’ x 3.5’ room includes a snug 3’ x 2’ bed and a peaceful, quiet environment to help your pup feel safe and comfortable. It’s the perfect setup for smaller dogs who prefer a calm, cozy place to unwind.
$80.00 per night
$60.00 per night each additional dog in same room*
*only dogs that live together are allowed to share rooms
DOG HOTEL POLICIES
We’re committed to providing safe, reliable, and professional care for your dog. Please review the following service policies, which apply to all hotel reservations. By booking a stay with us, you agree to these terms.
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A 50% deposit is required within 24 hours of your reservation confirmation. A confirmation email will be sent to you from our booking platform.
The remaining 50% balance is due at the time of drop-off.
Deposits are non-refundable in the event of cancellation or no-show. -
Boarding reservations are final.
We do not offer refunds of any amounts paid for boarding or rescheduling of boarding appointments for any reason. -
Designated Boarding Service Hours:
Drop-Off = 2:00pm - 5:00pm
Pick-Up = 8:00am - 11:00am
You can request early or late drop-off at the time of booking your boarding. These options are available as “Add On” services when booking your hotel stay online.
Early drop-off allows you to drop-off your dog as early as 8:00am.
Late Pick-Up allows you to pick-up your dog as late as 5:00pm
If a dog is not picked up by closing time (5:00pm), they will be transferred back into overnight boarding, and the owner will be charged the standard nightly boarding rate plus any applicable late fees.
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Owners must provide their dog’s regular food at check-in, with enough to cover the full length of stay.
All food must be individually bagged for each feeding for each dog. If you require your dog to receive additional supplements with each meal, you will need to add those supplements to each daily meal bag.
All food must be clearly labeled with the dog’s name and feeding instructions - specifically if that meal is for breakfast, lunch, or dinner.
If no food is provided, or if the provided food runs out during the stay, K-9 Wellness Center will provide our in-house food option at the owner’s expense - Medicus Bland Diet will be provided at $55 per 32 ounce bag.
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Ideally, owners will complete a Temperament Evaluation with K-9 Wellness Center staff prior to arriving for their hotel stay.
If that is not possible, then our staff can preform the Temperament Evaluation upon your arrival.
This evaluation ensures the safety of your dog and others in group play.
Temperament Evaluation Scheduling:Bookable on the K-9 Wellness Center GINGR online portal
Evaluations are 30 minutes
Available during normal business hours - Thursday through Monday
Must be booked in advance - not available for walk-up
The owner must stay at the K-9 Wellness Center during the evaluation
Each dog needs to have their own appointment - multiple dogs cannot share an evaluation appointment
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Owners must provide all medications in their original containers, clearly labeled with the dog’s name, dosage, and administration instructions.
Written instructions must be provided via the online booking portal and verified at check-in.
Medications will be administered as directed, but K-9 Wellness Center staff are not veterinary professionals, and we cannot guarantee the same level of precision as a licensed veterinarian.
If specialized medical care or veterinary-administered treatment is required, the owner will be responsible for any related veterinary costs via the Bishop Veterinary Hospital.
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You are required to complete the Immunization/Vaccination section in the online booking portal before you will be allowed to schedule a service.
Owners are required to provide proof from their veterinarian of the following vaccinations - these must be administered at minimum 2 weeks in advance of your stay at the K-9 Wellness Center:
Bordetella / Kennel Cough Vaccine
Rabies Vaccine
DHPP Vaccine
Canine Influenza (H3n2 Vaccine) - not required but recommended
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We recommend bringing some of your dog’s regular personal items to help them feel more comfortable, something with your scent can be extra comforting for your dog.
Personal items (toys, collars, leashes, clothing, bedding, etc.) may be left but are at the owner’s risk and may not be returned in the same condition.
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If your dog becomes ill or injured while in the care of K-9 Wellness Center, staff will seek veterinary treatment at the Bishop Veterinary Hospital, including transportation from the K-9 Wellness Center to the Bishop Veterinary Hospital.
The K-9 Wellness Center staff will make reasonable attempts to contact owners.
HOTEL PRE-ARRIVAL CHECKLIST
DOG HOTEL FAQ
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Please bring your dog’s regular food prepared as described in our policies above, any necessary medications, and a leash and collar for check-in. You’re also welcome to include a small comfort item—like a favorite blanket or toy—to help them feel at home. We provide fresh bedding, water bowls, and daily care.
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Yes! Dogs from the same household who get along well are welcome to share a suite. We’ll help you choose the right room size based on the number and size of your dogs to make sure everyone has plenty of space to relax.
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Every hotel guest enjoys multiple outdoor breaks throughout the day in our secure play yards. We tailor activity levels to each dog’s comfort and energy—whether that means active playtime or a few relaxing strolls and sniffs.
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Only dogs who have passed our Temperament Evaluation participate in group play; all others receive personalized attention, walks, and enrichment on their own.
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Absolutely. You’re welcome to contact us during business hours for an update. We know how important peace of mind is and are always happy to let you know how your pup is doing.
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We understand that schedules shift. Please contact us as soon as possible if your plans change so we can adjust your dog’s stay.
